The store accepts exchanges and returns from customers.

★Upon receiving the item, the store will issue store credit to the customer’s account. Cash or credit card refunds are not available; only store credit is provided.

★ Time limit for exchanges and returns: Exchanges and returns are only accepted within 15 days of the original purchase.

★  Order cancellation policy: The store does not accept order cancellations.

★ Processing of exchanges and returns: Exchanges and returns will be processed after the store receives the items from the customer.Items must be in their original packaging with tags attached and in the same condition as when received by the client for exchanges or returns to be accepted.

Customers should be aware of these policies when making a purchase and initiating an exchange or return.

All sales items are FINAL SALE

★ To return a product, please mail the product to: address

★ You are responsible for paying the shipping costs for returning the item.

★ Any duties Esoteric POV incur upon returning items will be deducted from the refund amount.

★ Esoteric POV is not responsible for lost, damaged, or stolen packages that may occur during the delivery process

★ Please contact —for more information about your return or exchange

★ All returns are processed once Esoteric POV receives the returned product(s)